Susan Woollum

Office Manager

If you’ve ever visited our Cincinnati office, you know Susan: she’s the smiling face you often see hustling and bustling through the office, sharing a friendly word with everyone she encounters. More than that, as office manager, Susan is the glue that holds SHP together.

Her positive attitude, persistence and resilience are evident in everything she does for our team: running SHP’s wellbeing program, planning all company events, and managing a million little details—credit cards, licenses and memberships, travel, logistics—the list goes on.

It always seems impossible until it’s done.